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Hydrogen Technologies Standards form the basic framework for market ramp-up
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Climate change Standards and specifications support climate targets
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Projects of ISO/TC 351/WG 1

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Document number	Begin	Title	Comment
DIN EN ISO 18295-1 rev	2026-05-20	Customer contact centres - Part 1: Requirements for customer contact centres More	Comment
DIN EN ISO 18295-2 rev	2026-05-20	Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres More	Comment
ISO/AWI 18295-1	2026-04-17	Customer contact centres - Part 1: Requirements for customer contact centres More	Comment
ISO/AWI 18295-2	2026-04-17	Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres More	Comment

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