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The services sector is one of the largest economic sectors in Germany, and standards and specifications are essential tools for enhancing competitive ability. They can also help service providers develop more marketable products, optimize internal processes, make the provision of services more effective, and improve customer relations in general. Standards and specifications also make the quality and price of services more comparable for consumers, thus increasing transparency.

Being the national standards organization for Germany, DIN is placing a greater focus on supporting the interests of German stakeholders in services standardization, and in introducing new topics in the services industry to standardization as early as possible.