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NA 159

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DIN EN ISO 18295-1 [CURRENT] referenced in following documents:

Document number	Edition	Title
DIN EN ISO 18295-2	2017-10	Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017 More

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DIN Standards Committee Services

DIN EN ISO 18295-1 [CURRENT] referenced in following documents: