NA 159

DIN Standards Committee Services

About NADL

The DIN Standards Committee Service (NADL) is responsible for professional support of topics in the field of business-related services and individual-related services within the framework of National, European and International Standardisation. For these purpose DIN Standards Committee Services brings together experts from interested parties. In addition to the tasks of the DIN Standards Committee Service, service standardization is also part of the work program of other DIN Standards Committees but only for relevant issues and with information to the DIN Standards Committee Service.

How is NADL composed?



DIN e. V.

Daniela Rickert

Saatwinkler Damm 42/43
13627 Berlin

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New projects
Document number Begin Title
ISO/AWI 23959 2019-03-18 Traditional Chinese Medicine-Glehnialittoralis root More  Comment 
ISO/AWI 23962 2019-03-18 Traditional Chinese Medicine --Processed Aconitum carmichaeliilateral root More  Comment 
ISO/AWI 23963-1 2019-03-18 Traditional Chinese Medicine - requirements for process traceability system of Chinese materia medica and decoction pieces - Part 1: components More  Comment 

All projects  

Current Draft Standards
Document number Edition Title
DIN EN 17371-1 2019-05 Provision of services - Part 1: Service procurement - Guidance for the assessment of the capacity of service providers and evaluation of service proposals; German and English version prEN 17371-1:2019 More 
DIN EN 17371-3 2019-05 Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts; German and English version prEN 17371-3:2019 More 
DIN EN 17371-2 2019-05 Provision of services - Part 2: Services Contracts - Guidance for the design and structure of contracts; German and English version prEN 17371-2:2019 More 

All draft standards  

Document number Edition Procedure Title
DIN CEN/TS 16555-7; DIN SPEC 77555-7:2016-05 2016-05 VN Innovation management - Part 7: Innovation Management Assessment; German version CEN/TS 16555-7:2015 More  Order from Beuth Verlag
DIN CEN/TS 16880; DIN SPEC 77880:2016-03 2016-03 VN Service excellence - Creating outstanding customer experiences through service excellence More  Order from Beuth Verlag
DIN CEN/TS 16555-3; DIN SPEC 77555-3:2015-03 2015-03 VN Innovation management - Part 3: Innovation thinking; German version CEN/TS 16555-3:2014 More  Order from Beuth Verlag


New standards
Document number Edition Title
DIN ISO 20488 2019-03 Online consumer reviews - Principles and requirements for their collection, moderation and publication (ISO 20488:2018) More  Order from Beuth Verlag
ISO 20498-1 2019-03 Traditional Chinese medicine - Computerized tongue image analysis system - Part 1: General requirements More  Order from Beuth Verlag
ISO 21300 2019-03 Traditional Chinese medicine - Guidelines and specification for Chinese materia medica More  Order from Beuth Verlag

All standards