Projekte von ISO/IEC JTC 1/SC 40/WG 2

ISO/IEC WD TS 20000-19 2026-05-18 Information technology - Service management - Part 19: Guidance on the use of AI in a service management system based on ISO/IEC 20000-1 Mehr  Kontakt zu DIN 
ISO/DTS 20000-18 2025-03-07 Information technology - Service management - Part 18: Guidance on the use of experience management in a service management system Mehr  Kontakt zu DIN 

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