Publications of NA 147-00-01 AA

ISO 10001 2018-07 Standards Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations More  Order from DIN Media
ISO 10002 2018-07 Standards Quality management - Customer satisfaction - Guidelines for complaints handling in organizations More  Order from DIN Media
ISO 10003 2018-07 Standards Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations More  Order from DIN Media
ISO 10004 2018-07 Standards Quality management - Customer satisfaction - Guidelines for monitoring and measuring More  Order from DIN Media
ISO 10005 2018-06 Standards Quality management - Guidelines for quality plans More  Order from DIN Media
ISO 10006 2017-11 Standards Quality management - Guidelines for quality management in projects More  Order from DIN Media
ISO 10007 2017-03 Standards Quality management - Guidelines for configuration management More  Order from DIN Media
ISO 10008 2022-08 Standards Quality management - Customer satisfaction - Guidance for business-to-consumer electronic commerce transactions More  Order from DIN Media
ISO 10009 2024-06 Standards Quality management - Guidance for quality tools and their application More  Order from DIN Media
ISO 10010 2022-08 Standards Quality management - Guidance to understand, evaluate and improve organizational quality culture More  Order from DIN Media

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