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NA 159

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Publications of NA 159

Number: 248

ISO 18295-1 2017-07 Standard Customer contact centres - Part 1: Requirements for customer contact centres More  Order from DIN Media
ISO 18295-2 2017-07 Standard Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres More  Order from DIN Media
ISO 19731 2017-06 Standard Digital analytics and web analyses for purposes of market, opinion and social research - Vocabulary and service requirements More  Order from DIN Media
ISO 20700 2017-06 Standard Guidelines for management consultancy services More  Order from DIN Media
DIN ISO 55000 2017-05 Standard Asset management - Overview, principles and terminology (ISO 55000:2014); Text in German and English More  Order from DIN Media
DIN EN 16992 2017-04 Standard Competency for Customs Representatives; German version EN 16992:2017 More  Order from DIN Media
DIN EN 16763 2017-04 Standard Services for fire safety systems and security systems; German version EN 16763:2017 More  Order from DIN Media
ISO 11121 2017-03 Standard Recreational diving services - Requirements for introductory programmes to scuba diving More  Order from DIN Media
ISO 24803 2017-03 Standard Recreational diving services - Requirements for recreational diving providers More  Order from DIN Media
DIN EN 16872 2017-02 Standard Services of Medical Doctors with additional qualification in Homeopathy (MDQH) - Requirements for health care provision by Medical Doctors with additional qualification in Homeopathy; German version EN 16872:2016 More  Order from DIN Media

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