Projects of NA 159-01-22 AA

Document number Begin Title Comment
ISO/AWI 23686 2026-06-24 Service excellence - Measuring service excellence performance More  Comment 
ISO/AWI TS 11368-2 2026-06-12 Guidelines on the implementation of ISO11367:2025 - Part 2: Measurement and Assessment More  Comment 
ISO/AWI TR 19386 2026-02-17 Service excellence - Practices for applying digital approaches to achieve service excellence More  Comment 
ISO/AWI TS 11368-1 2026-01-13 Guidelines on the implementation of ISO 11367:2025 - Service Excellence - Principles and model for public service organisations - Part 1: General More  Comment 
ISO/CD 24082 2025-03-13 Service excellence - Designing excellent service to achieve outstanding customer experiences - Requirements and guidance More  Comment 

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