Attention: Your browser doesn't support javascript or you have deactivated Javascript in your browser. Please enable Javascript in your browser in order to be able to use all functions of this website.

Hydrogen Technologies Standards form the basic framework for market ramp-up
More information
Climate change Standards and specifications support climate targets
More information

Publications of ISO/TC 351

Sort by:

				Order from DIN Media
DIN EN ISO 18295-1	2017-10	Standards	Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017); German version EN ISO 18295-1:2017 More	Order from DIN Media
DIN EN ISO 18295-2	2017-10	Standards	Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017); German version EN ISO 18295-2:2017 More	Order from DIN Media
ISO 18295-1	2017-07	Standards	Customer contact centres - Part 1: Requirements for customer contact centres More	Order from DIN Media
ISO 18295-2	2017-07	Standards	Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres More	Order from DIN Media

TOP

Want to learn more?

Show

Preferred form of address

Male

Female

Neutral

First name*

Last name*

E-mail*

Phone no.

Subject

Message subject

Message*

Security code*

Here you can find our privacy policy

*Required field