Postal services - Methods for proof of delivery of postal items to replace the physical signature
Abstract
This document describes methods and requirements for proof of delivery replacing the physical signature, while being as secure and trustworthy as the physical signature. It applies to situations where the traditional, physical signature is required by the service to be provided and where this traditional physical signature is not required by regulation. It applies to postal items delivered to recipients by postal operators and Logistic Service Providers. This document aims to meet or exceed the level of confidence associated with traditional, physical signatures. The new proof of delivery process will ascertain that the item is delivered to an authorized recipient or receiver and also prove that the recipient accepted the delivery.
Begin
2025-04-08
WI
00331136
Planned document number
DIN EN 18343
Project number
04301090
Responsible national committee
Responsible european committee
CEN/TC 331/WG 3 - Physical processing chain and associated data
