Attention: Your browser doesn't support javascript or you have deactivated Javascript in your browser. Please enable Javascript in your browser in order to be able to use all functions of this website.

Hydrogen Technologies Standards form the basic framework for market ramp-up
More information
Climate change Standards and specifications support climate targets
More information
Smart Farming Standards and specifications are drivers for the digitalization of agriculture
More information

Pre-standard

ISO/TS 19387
Service excellence - Maturity model

Responsible national committee

NA 159-01-22 AA - Services Excellence

Responsible international committee

ISO/TC 312/WG 1 - Principles, model and measurement

Edition 2025-09

Original language English

Price from 74.40 €

Order from DIN Media

Table of contents

PDF (EN)

Contact

Pelin Düzyurt

Am DIN-Platz, Burggrafenstr. 6
10787 Berlin

Tel.: +49 30 2601-2417
Fax: +49 30 2601-42417

Send message to contact

Want to learn more?

Show

Preferred form of address

Male

Female

Neutral

First name*

Last name*

E-mail*

Phone no.

Subject

Message subject

Message*

Security code*

Here you can find our privacy policy

*Required field