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Technical rule [Withdrawn]

ISO/IEC TR 20000-4
Information technology - Service management - Part 4: Process reference model

Title (German)

Informationstechnik - Service Management - Teil 4: Referenzmodell für Prozesse

Responsible national committee

NA 043-01-07 AA - Software and systems engineering  

Responsible international committee

ISO/IEC JTC 1/SC 7/WG 10 - Process assessment  

Edition 2010-12
Original language English
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