NA 147
DIN Standards Committee Quality Management, Statistics and Certification
DIN ISO/TS 9002 references following documents:
| Document number | Edition | Title |
|---|---|---|
| ISO 10001 | 2018-07 | Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations More |
| ISO 10002 | 2018-07 | Quality management - Customer satisfaction - Guidelines for complaints handling in organizations More |
| ISO 10003 | 2018-07 | Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations More |
| ISO 10004 | 2018-07 | Quality management - Customer satisfaction - Guidelines for monitoring and measuring More |
| ISO 10005 | 2018-06 | Quality management - Guidelines for quality plans More |
| ISO 10006 | 2017-11 | Quality management - Guidelines for quality management in projects More |
| ISO 10007 | 2017-03 | Quality management - Guidelines for configuration management More |
| ISO 10012 | 2003-04 | Measurement management systems - Requirements for measurement processes and measuring equipment More |
| ISO 10015 | 2019-12 | Quality management - Guidelines for competence management and people development More |
| ISO 10018 | 2020-04 | Quality management - Guidance for people engagement More |
