NA 043
DIN Standards Committee Information Technology and IT Applications
DIN EN 14012 [CURRENT] references following documents:
| Document number | Edition | Title |
|---|---|---|
| ISO 10002 | 2018-07 | Quality management - Customer satisfaction - Guidelines for complaints handling in organizations More |
| CEN-CENELEC Guide 6 ; CEN/CENELEC Guide 6:2014:2014-12 | 2014-12 | Guide for addressing accessibility in standards More |
| DIN ISO 10002 | 2019-07 | Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2018) More |
| EN ISO 9001 | 2015-09 | Quality management systems - Requirements (ISO 9001:2015) More |
| EN ISO 9004 | 2018-04 | Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018) More |
| EN 17161 | 2019-03 | Design for All - Accessibility following a Design for All approach in products, goods and services - Extending the range of users More |
