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Standards [CURRENT]

CAN/CSA-ISO 10008

Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (Adopted ISO 10008:2013, first edition, 2013-06-01)
Edition 2015-01-01

Standards [CURRENT]

CSA ISO 10001

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (Adopted ISO 10001:2018, second edition, 2018-07)
Edition 2020-05-01

Standards [CURRENT]

CSA ISO 10002

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (Adopted ISO 10002:2018, third edition, 2018-07)
Edition 2020-05-01

Standards [CURRENT]

CSA ISO 10003

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (Adopted ISO 10003:2018, second edition, 2018-07)
Edition 2020-05-01

Standards [CURRENT]

ABNT NBR ISO 10001

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
Edition 2022-06-28

Draft standard [New]

24/30490303 DC

BS EN IEC 61254. Electric shavers for household use. Evaluation of experience and user satisfaction
Edition 2024-03-22

Standards [CURRENT]

BS ISO 10001

Quality management. Customer satisfaction. Guidelines for codes of conduct for organizations
Edition 2018-07-20

Standards [CURRENT]

BS ISO 10002

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations
Edition 2018-07-18

Standards [CURRENT]

BS ISO 10003

Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations
Edition 2018-07-20

Standards [CURRENT]

BS ISO 10004

Quality management. Customer satisfaction. Guidelines for monitoring and measuring
Edition 2018-07-19

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