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Standards [CURRENT]

CSA B480

Customer Service Standard for People with Disabilities
Edition 2002-06-01

Standards [CURRENT]

CAN/CSA-ISO/IEC TR 24704-06

Information Technology - Customer Premises Cabling for Wireless Access Points
Edition 2006-12-01

Standards [CURRENT]

CAN/CSA-ISO/IEC TR 24746-06

Information Technology - Generic Cabling for Customer Premises - Mid-Span DTE Power Insertion
Edition 2006-12-01

Standards [CURRENT]

CAN/CSA-ISO/IEC 11801-04

Information Technology - Generic Cabling for Customer Premises
Edition 2004-01-01

Standards [CURRENT]

CAN/CSA-ISO/IEC 11801A AMD 1

Information Technology - Generic Cabling for Customer Premises - Amendment 1 (Adopted Amendment 1:2008 to ISO/IEC 11801:2002)
Edition 2009

Standards [CURRENT]

CAN/CSA-ISO/IEC 11801B AMD 2

Information Technology - Generic Cabling for Customer Premises - Amendment 2 (Adopted Amendment 2:20102 to ISO/IEC 11801:2002)
Edition 2012

Standards [CURRENT]

CAN/CSA-ISO 10008

Quality management - Customer satisfaction - Guidelines for business-to-consumer electronic commerce transactions (Adopted ISO 10008:2013, first edition, 2013-06-01)
Edition 2015-01-01

Standards [CURRENT]

CSA ISO 10001

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations (Adopted ISO 10001:2018, second edition, 2018-07)
Edition 2020-05-01

Standards [CURRENT]

CSA ISO 10002

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (Adopted ISO 10002:2018, third edition, 2018-07)
Edition 2020-05-01

Standards [CURRENT]

CSA ISO 10003

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations (Adopted ISO 10003:2018, second edition, 2018-07)
Edition 2020-05-01

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