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Technical rule [CURRENT]

ISO/IEC TR 10000-2

Information technology - Framework and taxonomy of International Standardized Profiles - Part 2: Principles and taxonomy for OSI profiles
Edition 1998-11

Technical rule [CURRENT]

ISO/IEC TR 10000-3

Information technology - Framework and taxonomy of International Standardized Profiles - Part 3: Principles and taxonomy for Open System Environment profiles
Edition 1998-11

Standards [CURRENT]

ISO 10001

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations
Edition 2018-07

Standards [CURRENT]

ISO 10002

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations
Edition 2018-07

Standards [CURRENT]

ISO 10003

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations
Edition 2018-07

Standards [CURRENT]

ISO 10004

Quality management - Customer satisfaction - Guidelines for monitoring and measuring
Edition 2018-07

Standards [CURRENT]

ISO 10005

Quality management - Guidelines for quality plans
Edition 2018-06

Standards [CURRENT]

ISO 10006

Quality management - Guidelines for quality management in projects
Edition 2017-11

Standards [CURRENT]

ISO 10007

Quality management - Guidelines for configuration management
Edition 2017-03

Standards [CURRENT]

ISO 10008

Quality management - Customer satisfaction - Guidance for business-to-consumer electronic commerce transactions
Edition 2022-08

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