NA 147

DIN Standards Committee Quality Management, Statistics and Certification

Standards [CURRENT]

ISO 10004
Quality management - Customer satisfaction - Guidelines for monitoring and measuring

Title (German)

Qualitätsmanagement - Kundenzufriedenheit - Leitfaden zur Überwachung und Messung

Responsible national committee

NA 147-00-01 AA - Quality Management 

Responsible international committee

ISO/TC 176/SC 3 - Supporting technologies 

Edition 2018-07
Original language English
Price from 146.60 €
Table of contents

Contact

Dipl.-Ing.

Kristofer Proll

Saatwinkler Damm 42/43
13627 Berlin

Tel.: +49 30 2601-2187
Fax: +49 30 2601-42187

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