DIN Standards Committee Quality Management, Statistics and Certification
DIN SPEC 33451
Standards for Service Catalogues in the Relationship between Service Providers and Service Client
Standards zu Servicekatalogen in der Leistungsbeziehung zwischen Service Providern und Dienstleistungsempfänger
Procedure
PAS
Overview
This DIN SPEC was prepared in the course of the PAS procedure by a workshop (temporary committee). The document was prepared and adopted by the authors mentioned in the foreword. The standards listed in this DIN SPEC are suitable for creating service catalogs in outsourcing projects or for specifying the service relationships of organizational units within an organization. It is suitable for both the performance specification of core and support processes and is independent of the size and industry of the organizations involved. It is suitable for companies and organisations from business and public administration.
